Visit Plano is looking for a talented outgoing individual who is interested in working in the hospitality industry and working for an award winning Destination Marking Organization, Visit Plano. Visit Plano is a unique department in the City of Plano that has a positive impact on visitors, area businesses and the hospitality community. Our team is looking for an intern that is creative, understands computers, CRM systems and willing to be part of team that makes a difference.   

Requires effective verbal and written communication skills.  Requires the ability to complete assignments and projects accurately and thoroughly by closely adhering to directions and details.  Requires skill to operate a computer keyboard to enter and retrieve data and to use standard office computer software and equipment.

Requires a high school diploma or GED.  At date of initial entry into position, must document current enrollment in an accredited college or university program with enrolled hours sufficient to meet the requirements of the institution for part-time student status. Course of study directed to marketing or the hospitality industry is preferred.

Work experience and interest in special events, sports marketing or the hospitality industry is preferred.  Work experience which provided public interaction is preferred.

Job Description

Summary of Duties:  Under general supervision, the Bachelor’s Degree Intern is responsible for working on special projects by researching, analyzing, and providing reports and/or presentation developed from research and analysis; provides administrative support to the assigned department or business unit. Under general supervision, the Visit Plano Bachelor’s Degree Intern is responsible for working on special projects as they relate to the tour and travel industry in Plano by researching, analyzing, and providing administrative support to the Visit Plano team.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS

Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Collects, compiles, and analyzes data from various sources for a variety of topics related to assigned project and prepares reports.
• Assists professional staff with the development, implementation, evaluation, and improvement of new and existing programs by providing administrative support for completion of special projects.
• May conduct surveys related to assigned area to obtain and analyze; prepares summary reports.
• Attends meetings related to assigned projects which may include City Council meetings, planning sessions, staff meetings, committee or commission meetings, and others to observe the decision-making process in municipal government.
• Prepares reports and/or presentations regarding the status or completion of assigned projects; describes current issues, identifies and appropriate methodology to address issues, researches applicable data, analyzes and interprets data, identifies and recommends alternatives, and summarizes and/or presents findings.
• May respond to citizen requests for information electronically or in person.
• Regular and consistent attendance for the assigned work schedule is essential.

Marginal Duties:

Performs other duties as assigned.

• Collects, and compiles data from various sources for a variety of topics related to the tour and travel industry.
• Assists professional staff with the development, implementation, evaluation, and improvement of new and existing programs by providing administrative support for completion of special projects.
• May conduct surveys related to the tour and travel industry
• Attends meetings related to assigned projects which may include planning sessions, staff meetings, committee meetings, and others to observe the decision-making process as it relates to the tour and travel industry
• Prepares reports and/or presentations regarding the status or completion of assigned projects; describes current issues, identifies and appropriate methodology to address issues, researches applicable data, analyzes and interprets data, identifies and recommends alternatives, and summarizes and/or presents findings.
• Performs other duties as assigned.
• Regular and consistent attendance for the assigned work schedule is essential.

Marginal Duties:

• Performs other duties as assigned.

Typical Decisions: The incumbent prioritizes multiple tasks and projects to meet deadlines for milestones and project completion; evaluates potential research sources and determines appropriate data sources and methodology; identifies potential problems and recommends solutions; decides appropriate ways to compile and present status reports and findings.

Minimum Qualifications:

Knowledge of: Basic principles, practices, and methods of project management, public administration, and budgeting and research techniques gained through coursework; working knowledge of standard office equipment and software used for word processing, spreadsheets, electronic mail, and presentations.

Skill in: Researching, collecting, compiling, analyzing, reporting, and presenting findings and recommendations regarding project work and assignments; communicating effectively both verbally and in writing; effective collaboration with others; using standard office equipment including copiers, printers, and computer equipment.

Education: Current enrollment in or recent completion of a Bachelor’s degree program at an accredited college or university.

Experience:   None. Experience working for a Destination Marketing Organization or hospitality industry is preferred.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements

Licenses and Certifications: None.

Conditions of Employment:   Must pass a drug test, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check.

Physical Demands and Working Conditions: This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.