Experience Management Intern - Summer 2024

Tuesday, April 2, 2024


Company: Yum Brands (Pizza Hut Global)
Location: Plano, TX
Position: Internship
Department: Merchandising and Digital Retailing

Apply online at https://www.linkedin.com/jobs/search/?currentJobId=3839534921&distance=50&geoId=104194190&keywords=internship&origin=JOBS_HOME_SEARCH_CARDS

Rising Senior/12-week Intern Program Starting May 27th

Must be based in Plano, Texas or Toronto Canada

We love pizza. We eat it a lot. There's no doubt about that and we're proud of it. But what makes us different is that it's our people that drive the success of our business. Alongside KFC, Taco Bell and The Habit Burger Grill, we are part of the Yum! family; the world's largest restaurant company with nearly 52,000 restaurants in over 150 countries. At Pizza Hut Global (PHG) based in Plano, TX, we are on a journey to build the most loved global brand and the fastest growing in every country; we have big plans over the next 5 years to achieve explosive growth in a competitive and ever-growing market.

What Will You Do
Lead the research with the pilot Markets to take learnings and apply for a global launch.

  • Partner with Operations Experience, Training and Business Unit Teams to understand needs for a global launch.
  • Apply learnings to update pilot content so that it is appropriate for global launch and in an editable format so Markets can translate locally.
  • Create a communication strategy so that the Business units and Markets can cascade the training tools down to all restaurants globally.
  • Measure impact to ‘Connection’ scores to understand whether ‘Moments of Connection’ training has landed as expected.
  • You will work with PH Global Experience & Operations Excellence Team, PH Global Training Team and Pilot Markets (Canada & Kuwait).

Required Skills
 

  • Strong influencing and communication skills of internal and external stakeholders
  • Proficient in Microsoft Suite (PowerPoint & Word)
  • Strong Research experience
  • Project Management