Explores the dynamics of service excellence in the merchandising and hospitality industries. How consumer-driven trends motivate service approaches, management and training procedures, and their impact in the marketplace.
Prerequisite(s): None.
Course specific fees (in addition to tuition and mandatory):
Academic (AF) per hour: $10.40
- Home
- Future Students
- Student Resources
Student Resources
- Academics
Academics
Graduate
Hospitality Management Hospitality & Tourism Data Analytics International Sustainable Tourism (MIST) Merchandising and Consumer Analytics Merchandising and Digital Retailing
Graduate certificates
Graduate Certificate in Digital Retail MerchandisingGraduate Certificate in Event ManagementGraduate Certificate in Hospitality Management
Interdisciplinary Ph.D.
- People
CMHT 5700 Service Excellence
- Academics