Dr. Sanjukta Pookulangara was an invited to an international panel “Impact of COVID-19 on Retail Business” hosted by National Institute of Fashion Technology (NIFT), India on May 22, 2020. The panel had six members and represented major retailers in India, a research firm and Dr. Pookulangara from Department of Merchandising and Digital Retailing, University of North Texas. The retail business has been disrupted in an unprecedented scale due to the COVID-19 pandemic and has impacted how consumer’s shop. The panel answered questions and provided insight to how the industry has been impacted and what needs to be changed in the future to maintain and grow the retail industry. Closing remarks included addressing student concerns.
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